Perception is a method by which persons arrange and interpret their sensory thought to give meaning to their surroundings. The perception plays a very important role in organization. In organizations people actions are based on their perception of what truth is, not on the truth itself. Their decision might be biased or might be taken under pressure. For example Assessment of worker’s effort is a judgment subject to perceptual bias.
Perception affects things we experience in our daily lives too so of course it has an impact on the organizational process too.
Perception is basically what we think of something, someone, a situation etc. Our thinking might be our own or it might be the result of what someone else thinks of a particular situation.
The reason perception affects the organizational process is because if the employees can't perceive the goal or the aim of the organization properly then thy might not be working towards it either and if they are not working towards it then that organization faces a gap between what is required of the people and what is actually being done.
I hope you have heard of the "change process" that happens frequently in organizations. If suppose that process is being implemented then its very important for the employees to know what the organization is going to go through and what is going to happen after the process. If their perception isn't clear about it then they might resist the change a lot which isn't good for the company. The employees' perception can help the company's organizational process run smoother or become difficult.
The success of any undertaking, personal or business, largely depends on the flow of action. Every action or activity needs to be focused for the outcome to be in sync with the pre-determined goal. Organizational process is the continuity of a line of action, from the very beginning to the final delivery of a service or product. The process gets demanding at every stage and ensures smooth progression. Perception makes available information on actions that can be considered, which helps to control action, in turn.
The relation between organizational process and perception is deep rooted. The ability to take action, to positively affect the organization and not get personally influenced or let it affect the overall target set is selfless perception. When the decision makers in any organization remain loyal to the organization in all dealings and do not merge core business and personal gains, their perception and vision for the company is positive and healthy. However, when the mindset is affected enough to place the individual before the organization, the very same action becomes detrimental to the organization.
Organizational process, once set in motion, is expected to be ongoing and profitable to the business. Right from the start, every initiative within an organization is focused on this one goal only. It is very important that people at the helm of affairs in the organization realize and affect the process positively. Perception affects the organizational process to a great extent and the vision for the line of action should be selfless and loyal.
Perception is a process that is not only affected by direct sensory cues but is also influenced by individuals past experiences,learning and attitudes and the indicators used by one individuals to differentiate between brands may be quite different from those used by another
Simply we can say that perception is the process of recognizing and realizing the environment or we can say that perception is the process through which we can realize the person, object, thing and the environment. Each and every person whether he is in the organization or outside the organization has different perception or cognition about the same thing.
Impacts in the organization:
Peoples in the organization are always judging each other. The manager or head of department must appraise and evaluate the performance of his subordinates through perception.
1: Conducting an Interview:
The decision that who is to be selected and who is to be rejected depends upon the perception of the interviewer. Different types of perceptual test are taken from the candidate and are judged from different angles.
2: Performance Evaluation:
Candidate is evaluated on the basis of perception. If the manager thinks and perceived that the employee is performing very well then he is rewarded with monetary and non monetary incentives as well promotion.
3: Employee's Loyalty:
The loyalty of the employees can be judged through the process of perception. If the employee is looking for further opportunities outside the organization then he may be labelled disloyal and in result the manager cut off further promotion or any other reward for that employee.
