Can You Define The Terms 'Conflict 'and 'negotiation' In Detail?

3 Answers

Syed Rizwan Ali Shah Hamdani Profile
Before defining conflict and negotiation it is very necessary to know what conflict and negotiation is actually means.
Conflict and Negotiation: -
As far as conflict is concerned, conflict creates friction among the people and, in simply speaking, conflict is a process in which people disagree over important issues. So we can say that conflict can be destructive but it can also be useful when used as a source of creativity. We know this truth that when two people or sides fight, one must be a winner and other must be a loser but people can co-operate each other in the presence of conflict.

As far as negotiation is concerned, two or more than two parties use this process of negotiation to exchange goods and services and culture also affects the negotiation process. When managers spend more time, rather than making decisions, an organization never afford to spend time on decision-making because it wants to recover its position which is only possible when managers give a quick response to the organization.

For the growth and survival of the organization, an organization has to manage the demands of shareholders and employee because stakeholders have a common goal of organizational survival and compete for the resources which an organization produces.
Muhammad Suleman Profile
"Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another party".
The word perceives reminds us that sources of conflict and issues can be real or imagined. The resulting conflict is the same. Conflict can escalate (strengthen) or de-escalate (weaken) over time.
The reasons that cause conflict are followings:
• Incompatible personalities or value system.
• Inadequate communication.
• Interdependent tasks.
• Unreasonable or unclear policies, standards, or rules.
• Unreasonable deadlines.
Conflict is of many types such as Personality conflict, value conflict, intergroup conflict, cross-cultural conflict.

"Negotiation is a give-and-take decision-making process involving interdependent parties with different preferences".
Common examples include labour-management negotiations over wages, hours, and working conditions and negotiations between supply chain specialists and vendors involving price, delivery schedules, and credit terms.
Self-managed work teams with overlapping task boundaries also need to rely on negotiated agreements.
There are two types of negotiation such as Distributive and Integrative.
A distributive negotiation usually involves a single issue in which one person gains at the expense of the other. For example, haggling over the price of a rug in a bazaar is a distributive negotiation.
An integrative negotiation involves the compromise on an issue resulting in a win-win approach. For example, negotiation between labour union and the company.

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